FAQ
Questions in mind? No worries, answer provided
Frequently Asked Questions
General Information
Where can I make an enquiry, provide feedback, inform about a products’ technical issue, or lodge a complaint?
You may contact us via
Customer Support WhatsApp:
https://wa.me/message/KJVNJH3S44LKB1
[Business Hours: Monday to Friday, 9am-6pm]
[Closed on Saturday, Sunday and public holidays]
Keenon Official Facebook Page
https://www.facebook.com/keenonmalaysia
[Business Hours: Monday to Friday, 9am-6pm]
[Closed on Saturday, Sunday and public holidays]
How can I locate the nearest Keenon Sales Office?
You may locate us here.
Product Information
I am interested in Keenon products, how can I get more product information?
Our product information is readily available at:
How can I get Keenon products?
There are three ways to own Keenon Robots.
a) Rental
Rent for a minimum three months!
Click the link below for more enquiries.
b) Instalment Plan
We offer 2 years or 3 years Instalment plan at the most afforable rate!
Click the link below to find out more.
c) Outright Purchase
The most lucrative package offered is through Outright Purchase!
Click the link below to find out more.
How can I arrange product installation after order submission?
You do not need to do anything, our KEENON On-Care team will contact you within 48 hours for the arrangement confirmation.
I am interested in partnership or sponsorship with your company, who should I refer to?
Thank you for your inquiry, kindly e-mail your proposal to info@keenonmalaysia.com
Warranty
What warranty does Keenon offer on its products?
Kindly read the Warranty Policy for more information.
Sales & Service Tax (SST)
Are Keenon products and services subjected to sales tax or service tax?
